Comcast Consumer Complaints All Reviews
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Comcast Reviews
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Comcast Customer Service Is Horrible-Not sure how they're still in business.
Comcast Consumer Complaint
I recently relocated from one state to another-my request was simple and easy-just transfer my services. Do you know these idiots showed up with completely different equipment?! So, they had to come back and swap out the boxes and then tried to charge me! In addition, I noticed the channles were different, so I called and they told me that LMN (Lifetime Movie Network) was NOT available in my area-which was totally incorrect. I HATE comcast, so beware if you're thinking of going with them. More...
(Cable TV)
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shady company!!! do not sign up
Comcast Consumer Complaint
sales people sell you on introductory rates but lie about your ability to downgrade service at anytime. we got stuck paying way, WAY to much for very, very poor internet service. even though the sales person had lied to me, the company was not willing to do ANYTHING about it. DO NOT SIGN UP WITH THIS VERY SHADY COMPANY. worst customer service i have ever experienced More...
(Internet - Sponsored by DIRECPATH)
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CUSTOMER SERVICE SUCKS!!!!!!
Comcast Consumer Complaint
My name is Bernard Chan and just switch to Comcast, my complaint is about your Customer Service. They have set me for an appointment on June 8 and clearly told me that it's between 12 to 2 pm, 2:30 comes and still no Comcast so I decided to call them and they said that the time frame had been change to 8 am to 8 pm. Still patiently waiting until 4:30 so I decided to call them again and the reply I get is that they reschedule me for June 9 between 8 am to 8 pm. So it means that if I did not call I'll be waiting forever, they did not even make any effort to call me and inform me... More...
(Cable TV)
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Worst Customer - Information being compromised
Comcast Consumer Complaint
So I moved from my apt to home a block away with same zip code and details.I went online and started a chat with a rep to schedule a tech to come for intallation.He suggested I could save money and do it myself.I also told him that Dish network has beeter pricing and I was looking to switch.Rep Mentioned he could save me money and lower my payment and I agree.Rep saved me $20 per month.I was happy :) Now I logged online to see my bill and notice it till had my old acct information,so I went online to chat and spent over 3 hours and now I am told that my acct with comcast never existed... More...
(Cable TV)
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Very bad business with horrible customer service!
Comcast Consumer Complaint
This company, has representatives that are very unprofessional unethical and ignorant. And yes, I said ignorant. I have chatted with 5 different individuals who have all gave me misleading fraudulent information. And for this very rude representative to tell me that I've only made two payments the entire time I have had services with Comcast, then to show me a list of payments made. So I asked her, what happened to me just making two payments, her response "oh my bad" wrong account. You're damn right wrong account. Then I had to call Comcast six different times, wait on... More...
(Cable TV)
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Comcast has the worst customer service
Comcast Consumer Complaint
we went to Comcast and got a dvr box took it home hooked it all up then the box would just turn on for 45 sec and say :bbot" then shut off and not turn back on, called them all they said was they would have to charge us for a service call and when I told them I was not paying for anything due to it being their fault she said that I would have to pay if I wanted it fixed, so we are taking it all back to them what terrible service they have do not trust them More...
(Cable TV)
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Blatant Unfairness
Comcast Consumer Complaint
Ok, I just read this on the Xfinity site: What are the different plans you will be launching? We'll be launching at least two approaches, and here is an overview: In the Nashville market, we will increase our data usage allowance for all tiers to 300 GB per month and also offer additional gigabytes in increments/blocks (e.g., $10 per 50 GB). In the Tucson market, we will increase our data usage allowance for XFINITY Internet customers subscribing to the Economy tier through the Performance tier from 250 GB to 300 GB. In addition, those customers subscribed to the Blast!... More...
(Miscellaneous)
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TV REMOTE
Comcast Consumer Complaint
I need a big button remote, or at least one that works, so I called 800-934-6489. They do not offer any other remotes, and if I want one that actually will display "last" or the Menu, the Guide or Info, I must contact someone else and request an exchange for another (exactly the same) remote. The many small buttons are useless to me because I do not have a need for dvr controls or "ON DEMAND", etc. The CR rep could only give me canned answers; he gave me many different code numbers ( which I asked for,) to program a remote that I will purchase for myself - hopefully a... More...
(Cable TV)
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Your Horrible Service
Comcast Consumer Complaint
Your internet service is probably some of the worst service I have ever dealt with. Your internet cuts out multiple times a day at, get this, certain points each day! Around 10-11 in the morning, 2 in the afternoon, 6-7 in the evening, and around 11 at night. None of this happens to any of my friends (they all have more expensive plans) and I'm starting to think it's a ploy to get us to pay more for your crappy service. Every time this our internet cuts out constantly like this, we will call and make someone come out for FREE and 'fix' the problem until it stops. More...
(Internet - Sponsored by DIRECPATH)
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Comcast billing errors
Comcast Consumer Complaint
Comcast induced me to change my service (add phone, TV and higher speed internet) for a total amount of $139.00 monthly plus various taxes and rental fees. When I received my April 21 billing the total amount far exceeded what I thought I would be charged ($240.56) I contacted Comcast and was assured by Jeff that he saw billing errors to my advantage and would make the necessary adjustments. I would receive a credit for $ 40.00 on my next billing. When Comcast debited my bank account this week it is was for an amount $45.00 higher than my April 21 statement. Thus they increased the... More...
(Cable TV)
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Philadelphia Resident
Comcast Consumer Complaint
I have 3 package offer with comcast, phone, cable and intranet. I was informed by someone other than Comcast I could get Norton Security Protection Free. I received horrible customer service, therefore I decided to PAY for McAfee. I recently requested a wireless router and the Phillippians Rep provided OUTSTANDING CUSTOMER SERIVE, however she informed me incorrectly the router could be deliverd to my work address, since I work Monday to Friday. The UPS guy called and informed me he was at my address, while at work. I counln't beleive it. I called Comcast and the rep. informed me... More...
(Delivery Services)
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HOME SERVICE
Comcast Consumer Complaint
Comcast is the worst company EVER!!!! Their service sucks. You pay and pay and their service gets worse! Customer service SUCKS. More...
(Cable TV)
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Worst company
Comcast Consumer Complaint
Internet is so slow called customer service for helped , no one was able to help me out , talked to one of there worker named kevin apology if i mentioned the name incorrectly couldnt really get the name , he told me directly that he cant help me out n he knows nathing about the problm im talking about! Worst service customer reviews are so pathetic, wonder why aint the company taking any action against dis , gonna termainate my account with this company soon! ...sucks big time! Horrible ! Hopeless !! More...
(Internet - Sponsored by DIRECPATH)
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Comcast will die soon!
Comcast Consumer Complaint
Comcast is the worst company I have ever dealed with. BAD EVERYTHING!and on top of that they are expensive! I have told them that very soon, some other company is going to show offering better service and better rates and will take Comcast out of the market, TRUST ME , this is going to happen ,and when it does I will very happy and sleep like a baby knowing that finally we all get rid of all those thieves who run Comcast. THIS IS my prediction and trust me my curses work! More...
(Cable TV)
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Xfinity: The future of awesome(ly unreliable internet service)
Comcast Consumer Complaint
INTERNET SERVICE - Alternating between INTERMITTENT OUTAGES, degraded signals FOR GOING ON SIX DAYS now... Some outages short as 10 min. Longest (during hours I've been awake anyway to observe) was OVER FOUR HOURS. Comcast website of course hosts no "whiteboard" to give customers in a particular service area detailed information about issues they're working on or ETAs for full resolution of issues. These outages and slowdowns have resulted in my VoIP phone dropping important business and personal calls, in my web-based fax service repeatedly timing out & thus... More...
(Internet - Sponsored by DIRECPATH)
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Horrible!!!
Comcast Consumer Complaint
Comcast is the absolute worst company ever! I was without my on demand feature for a full day (not the end of the world, I know) but ruined my plans for the day. I called them to ask about some kind of compensation for the loss. They said there was nothing they could do about it. Well that's so great, great customer service! My boyfriend plays xbox online and experiences so many internet problems every weekend! We have had the technician out 3 times, still it happens. What is going on with them? Get your shit together and do your job!!!! More...
(Cable TV)
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horrible customer service
Comcast Consumer Complaint
comcast is horrible have the worst customer service they give people the run around give out the wrong information what if a elderly person called and got the run around More...
(Cable TV)
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Painful and inappropriate telephone experience 2.21.2013
Comcast Consumer Complaint
This is the message I received today, from my husband. I decided to post it as I find this SO unacceptable: -------------------------------------------------------------------------------- Just off with Comcast, that rep we spoke to last Sunday never send me the Constant Guard file cleaner she promised:( We need that to load the new one. I was transferred 5 times, had to call back twice, disconnected once, they gave me the collections dept once and the next rep gave me the number to a live sex talk thing, she called it first cuz I told her about the collections transfer problem!!! The... More...
(Cable TV)
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Comcast addiing unauthorized services to my account
Comcast Consumer Complaint
I will make this short. Comcast added a service i did not authorize and its been horrible to get it off my bill. i literally spent hours upon hours trying to get a resolution, even chatting on line with customer service. They have xfinity department out of the country and they charge an outrageous fee for customer support without telling customer. I thought i was calling comcast as i usually have done in past for a question, needless to say i was charged 79 for a start up cost, 23 dollars and 19 and i still am not sure what these charges were for except they were connected to cost of what... More...
(Internet - Sponsored by DIRECPATH)
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Melissa Mendoza-Horrible Comcast Service
Comcast Consumer Complaint
Melissa Mendoza at Comcast: You say you "reach out" and do nothing! Horrible service from you! Where is my refund? It has been 6 months since it was promised by Gwendolyn Johnson at the Comcast Executive Offices in West Palm Beach! You keep ignoring my numerous emails and proof sent 3 weeks ago directly to you! Why aren't you investigating this and getting me my promised account credit? You claim to be in customer service so please get this credited now! Comcast account last four 3901! More...
(Cable TV)
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Comcast =horrible service
Comcast Consumer Complaint
I agree completely that Comcast is the worst company I've ever been with. I paid more and more money because they kept saying I didn't pay the entire payment and the "late fee" that I was charged for no reason at all which made me begin to realize I was fighting a losing battle with them. I eventually gave up and disconnected my own box and continued to only watch the bare minimum of tv. If your reading this review please save your time and money....Go somewhere else for tv instead trust me you won't be missing out at all. It's not worth the headache. More...
(Cable TV)
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THE WORST SERVICE EVER
Comcast Consumer Complaint
My history is terrible with this bas***ards, in less than 3 days of my services I`m already crazy about their services and customer service, they don`t really care about us, they told me a totally different things when I signed for the service, I got more than 30 calls in 3 days, and they can`t even access to your account instead of that I`be waiting for more than 2 hrs for answers with 3 guys I will not pay my next bill I don`t care if they not care Please you are in time if you are reading this message, DON`T TRY COMCAST IS THE MORE HORRIBLE COMPANY EVER. More...
(Cable TV)
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Huge Monopoly With the Worst Customer Service
Comcast Consumer Complaint
Comcast makes it impossible to return their equipment by mail. I requested prepaid boxes and never received them in time to mail. I moved out of the area and didn't have time to return the equipment to a service center. I received the "run around" from customer service and the equipment recovery department about where my equipment return kit was. Equipment recovery claimed they placed the order, but Comcast customer service could not locate the order had been placed. It takes 7 business days to get a box, which is ridiculous. Clearly, their departments do not communicate... More...
(Cable TV)
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comcast is the worst stay away
Comcast Consumer Complaint
Ive been paying for service that doesnt even work. They sent service tech 3 time to fix the modem but they say they fix but as soon as they leave it goes out. They refuse to give me a credit just continue to send tech out . This has been going on for 6month so now everytime it goes down im calling. They said if I cancel service then I will be charge up to 300 dollars believe me they have no idea who they are messing with. F the 100percent customer satisfication. In my opinion they broke the contract. More...
(Cable TV)
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Comcast Xfinity Review: Worst Experience imaginable
Comcast Consumer Complaint
I will try and keep my story as short and to the point as possible, but to those of you who are just scanning forums for a quick review of Comcast,PLEASE DO NOT SIGN UP. THESE BA***RDS DO NOT DESERVE A PENNY OF YOUR MONEY! Our experience started about a month ago. We were told there was going to be someone coming up to setup our cable and internet. A fee was never mentioned to us at this time. The service tech showed up (an hour and a half late), hooked up 3 co-ax cables and a splitter, this took him 10 minutes. We were charged $70 for this. Shortly after we began "enjoying" our... More...
(Cable TV)
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Extremely poor customer service
Comcast Consumer Complaint
Years ago I had comcast cable because it was the only cable available in my area. The aboslutly worst customer service ever, the acted as if they knew they were the only option and they treated customers just like this. ATT became available in my condo building and I think I was the first to sign up! ATT was a little more $ but the best customer service ever! It's all baout the customer service to me. I just moved into a single family home and ATT is not available, and my husband did not want dish...........so here we go again with Comcast. I have literally been a customer for 4... More...
(Cable TV)
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Asleep at the wheel..
Comcast Consumer Complaint
Too big to care.. I have spent several "days" trying to contact these people to change my service. No one answers the phones and to try and navigate their website is a nightmare (I'm sure by design). The best way NOT to provide a service is to provide it in a way that no one can take advantage of.. I think this is called a runaway train..I have services I can't put a stop to...except perhaps by not paying my bill...Getting help from Comcast is like trying to get help from the govenrment!! More...
(Cable TV)
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COMAST IS PROVIDING US WITH HORRIBLE SERVICE!!!!!!!!
Comcast Consumer Complaint
COMCAST-INSTALLATION PROBLEMS. I PLACE MY ORDER FOR NEW SERVICE ON 11-24-12 COMCAST COULD NOT GET TO ME UNTIL THE 12-3 12 WHICH IS NOT RIGHT. WHEN THE TECH CAME OUT TO MY APT. HE WAS THERE 3 HOURS THEN HE STATED IT NEEDED TO BE REWIRED AND SOMEONE WOULD CONTACT ME SOON HE DID'NT KNOW WHEN. TWO DAYS LATER GOT A CALL FROM THE WIRE GUY SAID HE WAS COMING TOMORROW. THE WIRE GUY CAME WITH AN ATTITUDE WALKING IN THE DOOR WAS HORRIBLE HE COMPLAINED THE WHOLE TIME THAT MY BUILDING HAS THREE ATICS AND IT'S SO HARD TO FIND LINES HERE. HE DID'NT PUT THE PROTECTIVE SHOE WEAR ON WHEN... More...
(Cable TV)
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Comcast provides unethical service
Comcast Consumer Complaint
I am a current Comcast user. This company provided very good service to me in CT, however I recently moved to AR. The service has been okay to say the least. My cable/internet/phone went out on Christmas Day, my service still has not been restored. We had a mild storm here and power was lost, however the power has been restored. I am currently staying at a well known hotel, I need internet service for my job. It was very interesting that the same hotel I am staying at has Comcast. The service went out here at the hotel last night, within 15-20 minutes of the service going out, the comcast... More...
(Repair Services)
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Greedy Comcast
Comcast Consumer Complaint
Account Number 8777 70 317 0234226 My bill with Comcast for internet service was the same for many years: 43.66. Suddenly on their October 4 bill Comcast charged me 72.00 for as they say %u201CSelf Install Kit%u201D which I never needed or received and they started to charge me $7.00 for %u201Cmodem lease fee%u201D. I never agreed to any lease fee and I have my modem for many years from the company which was before Comcast took over. I canceled my services with Comcast after that. They turned off my internet service on November 9. I don%u2019t give my business to corporations who STEAL... More...
(Internet - Sponsored by DIRECPATH)
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Comcast: gouging disabled seniors
Comcast Consumer Complaint
I am trying to help my aunt who has dementia manage her estate. Comcast is horrible to deal with regarding two international calls she placed in October. One call is for $600 and the other $200. I explained to them my aunt's medical condition and they refused to reverse the charges despite the fact she has been a loyal customer for 25 years (1988). Now they have disconnected her cable, internet and phone. The bill is now $2000! The other problem was her calling 411 which added to the costs. When I asked them to restrict her account they refused. This company has no integrity or... More...
(Cable TV)
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comcast ceo needs a lesson from me
Comcast Consumer Complaint
i have been a comcast customer for a year now. im currently not working so im cutting down on bills where i can so comcast was a bill i needed to cut. I have worked in customer service all my life! to sum up the story i called them a few times asking about downgrading instead of canceling i called about 3 times to downgrade each time i wrote down the price i was quoted i was told just internet would be $29 then $49 THEN $60 so i was done i just decided to cancel and this was 4 days before my payment was due payments are for the month of service you are ABOUT to recieve so i was told i would... More...
(Miscellaneous)
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By Far the WORST company I have ever dealt with in my life
Comcast Consumer Complaint
By Far the worst service I have ever dealt with. You lie to your customers about service fees, you over charge for terrible service, you over-bill me every single month, and your employees are incompetent. After being on the phone with one of your 'employees' from over seas for over 30 minutes, who by the way was clearly eating while on the phone with me, my problems were not even close to being resolved with your company. I'm surprised you guys can even sleep at night with all the lying and stealing you guys do to your customers. More...
(Miscellaneous)
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Worst customer service and technicians!
Comcast Consumer Complaint
Since signing up with Comcast almost two years ago, I have had nothing but problems. These problems have included each aspect of the bundle-Internet, cable, phone. The phone drops calls, the Internet is frequently down and relatively slow, and the cable has been an ongoing headache. Comcast keeps giving me used DVRs that quickly break and all the programs I've recorded are lost. I'm realizing their technicians are not properly trained either. And I can't say enough bad things about their customer service. Now I've been charged for a service call I was told was... More...
(Cable TV)
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Costumer service in BOCA RATON ON US1. H O R R I B L E
Comcast Consumer Complaint
H o r r i b l e service. Pls fired all these people so they become more EFFICIENT, HUMBLE, AND CARING for costumers. . THEY DONT UNDERSTAND THAT WE PAY THEIR SALARY More...
(Cable TV)
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On Demand Tv Shows
Comcast Consumer Complaint
I use to love the easy part of looking at all the shows ! Now it's too HARD !! I pay over 200 a month for my service (have 2 teens) and my 9 year old and I had enjoyed watching the shows . NOW WE CAN'T BECAUSE SOMEONE CHANGED THE MENU . Awful . More...
(Cable TV)
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Order confirmation pricing NOT honored & horrible Customer Service
Comcast Consumer Complaint
I recently ordered cable, internet & phone service from Comcast, after seeing a great deal online. While hard to believe, the deal was a no service agreement required, 12 month price of $63 for the Comcast HD Preferred Plus XF Triple Play. I have a copy of my order confirmation, confirming this pricing, and the other one-time charges I was to expect on my first bill -- a total of $108.26. One week 2 days after installation, I receive a bill in the mail for $194.85 (all one-time fees $139.99 for my bundled services. I have since spoken with 8 different Comcast representatives,... More...
(Cable TV)
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Comcast Service Transfer
Comcast Consumer Complaint
I contacted Comcast the end of July for a transfer of service that would take place on Sept. 26, 2012. I was told thatthe new home address had to be added to Comcast's records and they would call me back to set up the appt. I called back after 2 weeks when I did not hear back. After 3 different representatives, each with different scenarios, an appt was made. Comcast finally showed up after having to reschedule and advised me that they did not have a cable on my side of the street . We have been told it may take weeks to install the cable . In the meantime we have no tv, Internet... More...
(Cable TV)
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COMCAST SUCKS AND STEALS EVERYONE'S MONEY!
Comcast Consumer Complaint
Worst company that I have ever dealt with. When in the world do they put two months charges ON ONE BILL??? Also, calling to set up service and they add shit on there that you didn't ask for, or that you don't need just because they want your money. Worst customer service that I have ever had. What place doesn't have a telephone in their local comcast so that it's more convenient for customers to call if they have simple questions instead of calling the 1-800 number to have to talk to a million automated voices that you can never get anywhere with when ALL YOU WANT TO... More...
(Cable TV)
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Overbillling for TV Boxes
Comcast Consumer Complaint
Last December, Comcast came out to repair a phone line. The next month we received a bill for 4 cable boxes; whereas, we only have 2. I have called Comcast monthly and spent hours on the phone, was told they would research it and call me back, even spoke to supervisors who indicated the same. I went to the Comcast store and took all my paperwork. After that for 3 months I received bills for 2 boxes, but guess what, after that I started recieving bills for 4 boxes. I went to the store and turned in the 2 boxes I have and told them I wanted my bill resolved and the charges taken off for... More...
(Cable TV)
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Xfinity
Comcast Consumer Complaint
I am NOT at all surprised at the level of discontent from fellow Comcast/Xfinity customers that have already posted about their disappointment with this company. I am literally amazed at the poor level of customer service that they provide. Within the last TWO weeks, I have had MORE THAN 12 phone calls, 6 chats, and email communications with incompetent and unknowledgeable customer service reps. They have provided unfulfilled promises ( also known as LIES) , inaccurate information ( again, LIES) , and redundant, scripted responses that are unhelpful and frustrating. If you don%u2019t... More...
(Cable TV)
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Touchy router, Slow internet, unfulfilled promises, bad phone service, bad customer service.
Comcast Consumer Complaint
-My router will randomly disconnect from the internet for no reason, then i have to reset it. -I pay for 20Mb/s internet; i get around 5Mb/s -I was promised free HBO, plus a refund equal to a months worth of service for poor customer service; never got it. -Phones will randomly get disconnected and I have to get it fixed every year -Customer service never sends a person out. I've waited for 5 appointments now that have been missed for no reason and i did not even get calls to tell me they were cancelled. Also they say they pay you like $20 if they are late or dont show up... Wheres my... More...
(Internet - Sponsored by DIRECPATH)
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Install for Business Behind Her House - Disconnected My Sister - _Five_ Days to Fix This??
Comcast Consumer Complaint
Comcast was working on the pole behind my sister's house late yesterday, to do an install for the business opposite the pole. In the process they disconnected my sister's cable/internet service. When my sister called to try and get this fixed, she was told they would schedule a service call for _5 days_ from now. (For a problem Comcast's installer clearly created. She can see by looking at the pole/wire.) "Expedited" service for this apparently means they _might_ move her up the queue, but only if there is a cancellation ahead of her! Promises to call back... More...
(Cable TV)
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Comcast overcharges!
Comcast Consumer Complaint
Comcast consistently overcharges for their services. I was on the XFinity triple play contract priced at $99.99/month taxes and equipment fees(a total of $122) until I considered switching to a different carrier earlier this year. At that time, the new carrier initiated a port of my phone number which caused my contract to be broken since I was no longer signed up for all 3 services (phone, internet, and cable) with Comcast. After talking with Comcast and realizing that I could trim my services and still get a competitive price with them, I decided to stay with Comcast. That's when... More...
(Cable TV)
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COMCAST RIP-OFF
Comcast Consumer Complaint
Cancelled several services with Comcast last month. Paid for services I had been using up until the end of the month,then returned the modem and cable box at the end of the month. This month I not only get billed for the services I had cancelled last month but they charged me double for internet for the month of August and my usual advanced charges for September! Have spoken with several reps without success. They try to tell me that though I paid the end of July for the services I had used, and cancelled cable and the rental fee for the modem the end of the month also. that instead of my... More...
(Cable TV)
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Comcast cable/internet stealing my $50 deposit
Comcast Consumer Complaint
Comcast cable/internet service More...
(Cable TV)
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Comcast has the worst customer service and lie to customers.
Comcast Consumer Complaint
I had an account with comcast in a condo I was living in for 2 years and always had trouble. My husband and I bought a house and decided to try again with them. They. And to set up during our move and when they left nothing worked, no tv no Internet. I called the company to get help with the Internet and it still didn't work after a 2 hour phone call they said someone needed to come out to service it. Okay. My husband then gets a call when he answers he is on hold. Who does that? They were calling to confirm the service visit. Ok fine confirmed. They called the day to say they were... More...
(Cable TV)
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Comcast Billing Department Compalint
Comcast Consumer Complaint
I have two accounts with Comcast. One is for my cable tv which I pay for and one is for my internet service which my company pays for. About 5 months ago I changed one of my premium channels on my cable tv account. When I got my next bills from Comcast they had them mixed and not making any sense at all. I called and they swore that it would be resolved on the next set of bills. One month later, same thing, a real mess. This went on for three months before they finally got it straightened out! The left hand doesn't know what the right is doing. Direct TV is looking better and... More...
(Cable TV)
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Don't try to call them
Comcast Consumer Complaint
I have tried 5 times to call them on the phone. Each time I was on hold for 30 minutes or more before I gave up. As I write this review I am on hold again, for another 35 minutes, and I am about to give up again. It is incredible how a company of this size be so incompetent. I am about to cancel my service by not paying my bill. I'm sure then THEY will call me instead of me trying to call them. That always gets their attention More...
(Cable TV)
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Passion Labels being locked into a 3 year agreement, but not able to get their service
Comcast Consumer Complaint
Comcast, my start-up home business (just myself) signed a 3- year agreement with you 13 months ago. I am moving 12 miles away. I went to set up service with you at the new location. Apparently, you're not there yet. So, when I asked if I could get out of the contract or asked to see what Comcast could do, I was told that it's just over $2,000. I could handle $500 or so, but $2,000. My business is still trying to get started and I can't afford $2K. You guys have no compassion. I will never use comcast again. I'm at a loss. You advertise that you are better than... More...
(Internet - Sponsored by DIRECPATH)
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