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Comcast Complaint - Comcast customer service
Comcast Complaint

Comcast Complaint

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Comcast customer service


In the 1 year that I have been a Comcast customer I have had nothing but terrible service on the phone, online, and in person. It took them 4 separately scheduled appointments to actually show up to install cable boxes. Customer service rep apologized but never made a move to resolve the issue, also, phone calls to schedule a technician visit take at least 15 minutes and you speak to a real person for maybe 30 seconds of that. I finally gave up on them, cancelled my service and am currently sitting in the service center, ON THE FLOOR because there are 46 people ahead of me in line and two employees working. Unacceptable. Not to mention they don't offer wifi in their own service centers. Never again.


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