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Comcast Complaint - Comcast did not provide services I signed up for - comcast cable tv
Comcast Complaint

Comcast Complaint

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Comcast did not provide services I signed up for - comcast cable tv


I signed a contract for Internet, TV with DVR and HD. I got a digital box, no HD TV. Almost 2 weeks later, I finally got the DVR box, but unable to record anything and still no HD tv. Made several contacts with local office and finally took back the TV equipment BEFORE the 30 day guarantee was up. They said they would close out the package deal and give me a new deal on just the internet service. Now, I was told that it was not closed properly and they are charging me for TV and internet even though they did not provide what the contract stated. I made numerous calls. My internet has been suspended four times because I have not paid (I paid $80). I made many more calls, said that I was to get money refunded, have a ticket number, then more calls. It has been a nightmare, spending hours on the phone being transferred from one department to another and still, no one could tell me where the money I paid was applied to, etc.


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