Comcast Complaint

Reviewed by wheelesfam

All Comcast Reviews

Comcast new order - cable tv

Comcast has terrible customer service. They are a bunch of liars. When we signed up we weren't sure if we wanted HBO or Showtime. The man who set everything up for us over the phone said he would give us a free three month trial of HBO and if we didn't like it they would be happy to give us a free trial of Showtime to see if we liked that any better. He said it would be no problem that they do it everyday. It has been two months and we decided to switch. When my husband called they said they couldn't do it. I called back the next day to explain the situation and at first the lady says sure we can do it for you. Then she looks and sees that we already talked to someone else that said no so there was nothing she could do. I was not allowed to talked to a supervisor because the lady from the day before put in the notes she asked a supervisor and they said no (she certainly did not talk to one while my husband was on the phone with her). Do not trust any promises Comcast makes to you. They are liars. If we hadn't just paid the HUGE activation fees we would probably switch providers.

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to Comcast

SUBMIT a ticket
for Comcast

WATCH videos
for Comcast

MORE reviews and complaints
for Comcast

BUSINESSES REPLY HERE

BUSINESSES: CLAIM YOUR BUSINESS NAME FREE

BUSINESSES: REPLY TO THIS CUSTOMER NOW

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More Comcast reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"My local bookshop would not give me a refund even though I had a receipt. I submitted a complaint on MeasuredUp and the people at corporate contacted me to get me a refund. Thanks MeasuredUp." Sally R.

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: wheelesfam
Company: Comcast
Product: cable tv
Date Added: 9 years ago

Jacksonville, Florida

[Top]

Comcast Complaint