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ellesunshinee's Picture Comment by ellesunshinee  0

User comment:

their service is absolutely terrible.

the for a year straight, my cable and internet would go out at least three times a week, when i'd call all they would tell me is to unplug it and wait thirty seconds, they also withdrew money from my bank account without being authorized to do so. every week it was the same cable and internet out for about five hours at a time. then they kept saying it was maintenance, every single week? that would cause my services to go out? i got cut off from a video call with my husband while he was in iraq several times. their customer service was always rude, and when i asked to speak to a manager i got hung up on several times. they also charged me twice for a set up fee. comcast sucks

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