I have a Hugh complaint, last week I had a senior sale manager knock on my door with a trainee. I said I had Comcast but I got rid of it because of their prices. Well the senior sale manager said what do you have, I said You need to wave installation fee to start, 25mg per second he put it on the sales order. Then I said I need Limited Basic, expandable basic, Digital preferred and digital premium. Equipment needed was two hd boxes, one dvr, one wireless router and 2 remotes. All for 69.99 and no price increases for a year. Well installation date came yesterday. The work order only had 11mb per second on speed and the cable channels are only basic. I called my rep, and he said he would take care of it. well nothing was done I reached out to my salesman all day with no response.
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