Comcast Complaint

Reviewed by tanyalilly

All Comcast Reviews

sucks

I have been a long time customer and for me to write this is a shame. I had no where to live and placed my account on a seasonal hold. Comcast then called me last week to advise me they cancelled my service, and i owed them $379. I asked them why they didn't call me before they cancelled to give me the chance to have it transferred to a friends house.....they had no answer for that. They just told me to turn in the equipment and how much i owed. They were in no way willing to work with me. As if its my fault the housing market is the way it is and I have no home to have my service. I have always heard bad things about their service and never experienced it myself. Now, in a time of need they show their true colors and its a damn shame. My bill continued to go up every month with no explanation, my internet would cut in and out and customer service wasn't always the best AND I STILL STUCK WITH YOU!!! i WILL NEVER GO BACK TO THEM AND I DO NOT RECOMMEND THEM TO ANYONE!!! Use any other service you can. I will continue to post daily until they call me to help me resolve the issue. I am not asking for a free bill and what i owe to be taken off, I'm asking for the right ti transfer my service which i was never given.

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Review Rating: 2 out of 5
Reviewed By: tanyalilly
Company: Comcast
Date Added: 7 years ago

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Comcast Complaint